Revitalizing GoDog: A Marketing and Creative Strategy
Challenge:
Create detailed customer personas. Working the research team within L5, I synthesized data from the real estate team. In developing customer personas for GoDog’s marketing campaigns, we harnessed the power of Experian’s report on 19 customer groups within real estate data. This report provided a wealth of insights, allowing us to refine the initial 19 groups into 7 sub-groups by considering factors like income, pet ownership, and spending capacity. This process led to a sharper focus on key customer segments, providing a strong foundation for targeted marketing efforts. These personas were essential for understanding the target audience’s preferences, needs, and behaviors. By identifying key characteristics of potential customers, GoDog could tailor its marketing messages and campaigns to resonate with their audience effectively.
Created master message map and sub-points for each category and service to serve as the guiding framework for further and consistent message development across all communications.
This step helped GoDog establish a clear and compelling identity in the competitive pet care industry, differentiating itself from competitors and effectively conveying its brand promise.
This step helped GoDog establish a clear and compelling identity in the competitive pet care industry, differentiating itself from competitors and effectively conveying its brand promise.